Privacy Policy

Last updated: April 21, 2026

This Privacy Policy describes how OUTTCOM (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from outtcom.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the revised Privacy Policy on the Site and update the "Last updated" date.

How We Collect and Use Your Personal Information

We collect personal information about you from a variety of sources as set out below.

Information We Collect Directly from You

  • Contact details — name, address, phone number, and email
  • Order information — billing address, shipping address, payment confirmation, email, and phone number
  • Customer support information — information you include in communications with us

Information We Collect Automatically

We may automatically collect certain information about your interaction with the Services, including device information, browser information, IP address, and other information regarding your interaction with the Site, using cookies and similar technologies.

Information from Third Parties

We may obtain information from third parties including Shopify (our e-commerce platform) and our payment processors, who collect payment information on our behalf. We do not store full payment card details.

How We Use Your Personal Information

  • To fulfill orders and communicate about your purchase
  • To send marketing communications (where you have opted in)
  • To respond to customer support requests
  • To comply with applicable legal obligations
  • To improve our Services

Sharing Your Personal Information

We share your personal information with service providers who help us provide our Services, including Shopify, payment processors, and shipping providers. We do not sell your personal information.

Cookies

We use cookies to power our store, remember your shopping cart, and understand how you use our site. You can control cookies through your browser settings.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete personal information we hold about you. To exercise these rights, contact us at care@outtcom.com.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law.

Contact

If you have questions about this Privacy Policy or your personal information, contact us at care@outtcom.com or at OUTTCOM, 309 Mount Pleasant Road, Suite 306, Toronto, ON M4T 2C2, Canada.